Oriental & Area Rug Cleaning Services
Steam Source makes the oriental and area rug cleaning process quick and easy for our clients. We offer rug pick up, delivery and installation.
During your scheduled pick up one of our rug specialist will give a through and detailed inspection to your oriental and area rugs in need of cleaning. During this time our specialist will inform you of our cleaning process and any helpful information in regards to the cleaning of your rug. We will diagnose any problem or damage areas your rug may have incurred over time as well as suggest possible solutions for you. All rugs will then be taken back to our state of the art rug cleaning facility to be re-inspected and then will proceed to the cleaning process.
Upon completion of your rug cleaning you will be contacted by a Steam Source representative the day before delivery. Deliveries are typically scheduled every Friday after 1 p.m. However, other times are available to meet the needs of all clients.
Rug orders are completed within 5 to 7 business days. This turn around time is much faster than many of our competitors. We also offer 'rush' orders” for quicker deliveries for an additional fee.
Steam Source will wrap all rugs prior to delivery in an industrial protective plastic free of charge. Our cleaning specialist will provide the customer a courtesy phone call 30 min in advance to let them know they are on the way to complete the delivery and installation process
Many companies can disregard how important the final rug installation can be to a home owner. We realize our clients took time to place the rugs in a desired location in their home. We go to great strides to ensure all rugs are installed to meet the individual needs of each customer. During the installation process we move any and all furniture back to the client’s request and will center the rug to the original symmetry of the room as it was prior to the cleaning.
Our goal before we leave a client’s home is to make sure the customer is 100% satisfied with our service, from the initial pick up to the final installation. We love to hear feedback from our clients on how much they enjoy their newly restored rug(s)!